Gotta question? Just ask us anything. After all, love is a two-way street.

 

What is the shelf life of the products?

24 months

 

How long does each product last?

1-4 months depending on frequency of use

 

Where should the products be stored?

  • Eye Makeup Remover Oil: a cool, dark place.
  • Eyelid Cleansing Oil: a cool, dark place.
  • Eyelid Foaming Cleanser: room temperature or the shower is fine.

 

How do you use the products?

  • Eye Makeup Remover Oil: Use 2-5 drops on a cotton pad and with eyes closed, wipe on eyelid and eyelid margins to remove eye make up. Follow with Eyelid Foaming Cleanser.
  • Eyelid Cleansing Oil: Add 2 drops on a q-tip and with eyes closed, use the side of the q-tip to scrub eyelid margins. Follow with Eyelid Foaming Cleanser.
  • Eyelid Foaming Cleanser: Shake bottle and dispense 2 pumps of foaming cleanser on clean fingers. With your eyes closed, rub the cleanser back and forth on your eyelid margins until clean. Rinse well with water and towel dry.

 

What are the benefits of the products?

We Love Eyes products remove sources of eyelid-related inflammation with healthy ingredients to get the best results. Many products on the market clean, but contain ingredients that may make the eyes feel worse.

 

Why tea tree oil?

Optometrists LOVE tea tree oil because it works so well to clean the eyelids. Tea tree oil is a natural enemy to bacteria and demodex mites. That's why all of our products contain this key ingredient.

 

What makes these products different from other products?

Our products are all natural, vegan, cruelty-free, sulfate-free, paraben-free, phthalate free, fragrance free, retinoid free and free of artificial colors. Our oils are also 100% preservative free. We use the highest quality ingredients to ensure that our products are healthy for your eyes.

 

I wear heavy waterproof mascara. Would these products work for me?

Absolutely! We Love Eyes products were designed for you. Most of my patients that wear heavy eye makeup also have problems with dry eye and blepharitis. Properly removing all your eye makeup every night will help your eyes feel better. We recommend using the eyelid foaming cleanser first to remove most of your mascara then finish up with the makeup remover oil second. Some patients like to finish with another round of eyelid foaming cleanser for a final wash of the eyes and face. We definitely encourage you to experiment and find out what works best for you.

 

What about falsies and lash extensions?

If you wear temporary false eyelashes, we highly recommend removing them after every use (do not sleep in them) and removing all eye makeup and eyelash glue residue immediately. You will get the best result with our tea tree eye makeup remover oil followed with our tea tree eyelid foaming cleanser.

If you wear eyelash extensions, you cannot use either oil product as they will likely remove your extensions (unless that is your intention). Instead, use our tea tree eyelid foaming cleanser for a gentle wash to remove any excess eye makeup. Rinse with warm water.

 

How do I use the Eyelid Foaming Cleanser with my lash extensions?

Use 1 pump on a makeup brush and wash eyelids. Rinse makeup brush with water and use the brush to rinse off all foam from eyelids. Repeat until eyelids are clean. Use the Eyelid Foaming Cleanser to clean the makeup brush bristles when done.

 

What is the difference between your tea tree makeup remover oil and your tea tree cleansing oil?

The We Love Eyes tea tree makeup remover oil is great for removing makeup, including waterproof makeup. The We Love Eyes tea tree cleansing oil is formulated with a higher concentration of tea tree oil for people who have symptoms of inflammation from conditions such as blepharitis and/or dry eyes.

 

Which product is the best for blepharitis?

While we do not cure blepharitis, our Eyelid Cleansing Kit (Eyelid Cleansing Oil & Eyelid Foaming Cleanser) is best for patients who are suffering from blepharitis symptoms.

 

Is your product safe for blepharitis?

As long as you are not allergic to tea tree oil, our Eyelid Cleansing Oil Kit is safe for relieving irritation due to blepharitis.

 

Can you use this product for dry eyes?

As long as you are not allergic to tea tree oil, our Eyelid Cleansing Oil Kit is safe for relieving irritation due to dry eyes.

 

I’m allergic to eucalyptus. Can I use your products?

No. Tea tree oil comes from the leaves of Melaleuca alternifolia, a tree that is native to Australia. It looks very much like the eucalyptus tree since they are from the same family. We advise against using our products if you are allergic to tea tree, eucalyptus, myrtle or clove as they are all related.

 

I’m allergic to nuts, do your products contain nuts?

All We Love Eyes products do not contain nuts, however it is made in a facility that also produces products with nuts. The equipment has been cleaned by FDA guidelines and protocols.

We would recommend doing a patch test on the inside of the wrist before using to be extra-careful.

 

I have gluten sensitivity, do your products contain gluten?

All We Love Eyes are safety tested to be gluten free to 5 parts per million. However, the manufacturing facility is not gluten free. Although their equipment is thoroughly cleaned by FDA guidelines and protocols, we would recommend doing a patch test on the inside of the wrist & to be very mindful about accidental ingestion.

 

I went out of town and left my foaming cleanser stopped foaming. What now?

Our foaming cleanser definitely needs to be shaken before each use. This ensures that all the ingredients (including the ingredient that helps the solution to be foamy) is evenly distributed in the bottle before pumping. Just give the bottle 10-12 vigorous shakes and it will foam again. Promise.

 

The Eyelid Foaming Cleanser burns – how do I make it stop burning?

It's important to use clean fingers to wash your eyes. You should also keep your eyes closed while using the cleanser and rinse well. If your are still irritated by the product, you are likely allergic. If this is the case, please stop using the product all together. 

 

My vision gets a little blurry after use. Is this normal? Is it harmful?

Blurring of the vision is a small, occasional side effect of this product as compared to the benefits. You should be using this at the end of the night anyways, so a mild temporary blurring of the vision is not really an issue. In addition, it is not harmful to your eyes in any way. Just make sure to remove your contact lenses prior to use as it may fog up your contact lenses.

 

Are there any peer reviewed articles about the benefits of tea tree oil, jojoba oil and grape seed oil?

Yes! Glad you asked. Please click the ingredient below to view the academic article:

 

Are your products approved by the FDA?

We Love Eyes products are cosmetic cleansers and do not require FDA approval, although they all have been tested for your safety at an FDA approved safety lab. We Love Eyes does not cure or treat diseases of the eyes such as dry eyes, blepharitis, allergic conjunctivitis, pink eye, etc. They help alleviate symptoms such as redness, watering, and/or irritation by cleansing the eyelid area with the right ingredients. Each product has been thoroughly tested for eye irritation, dermatologist tested, stability tested, gluten-free tested and safety tested at an FDA approved laboratory in the United States.

 

Have another question not answered here?

Let's start a conversation, xoxo. You can reach us here.

FAQ

Gotta question? Just ask us anything. After all, love is a two-way street.

 

What is the shelf life of the products?

24 months

 

How long does each product last?

1-4 months depending on frequency of use

 

Where should the products be stored?

  • Eye Makeup Remover Oil: a cool, dark place.
  • Eyelid Cleansing Oil: a cool, dark place.
  • Eyelid Foaming Cleanser: room temperature or the shower is fine.

 

How do you use the products?

  • Eye Makeup Remover Oil: Use 2-5 drops on a cotton pad and with eyes closed, wipe on eyelid and eyelid margins to remove eye make up. Follow with Eyelid Foaming Cleanser.
  • Eyelid Cleansing Oil: Add 2 drops on a q-tip and with eyes closed, use the side of the q-tip to scrub eyelid margins. Follow with Eyelid Foaming Cleanser.
  • Eyelid Foaming Cleanser: Shake bottle and dispense 2 pumps of foaming cleanser on clean fingers. With your eyes closed, rub the cleanser back and forth on your eyelid margins until clean. Rinse well with water and towel dry.

 

What are the benefits of the products?

We Love Eyes products remove sources of eyelid-related inflammation with healthy ingredients to get the best results. Many products on the market clean, but contain ingredients that may make the eyes feel worse.

 

Why tea tree oil?

Optometrists LOVE tea tree oil because it works so well to clean the eyelids. Tea tree oil is a natural enemy to bacteria and demodex mites. That's why all of our products contain this key ingredient.

 

What makes these products different from other products?

Our products are all natural, vegan, cruelty-free, sulfate-free, paraben-free, phthalate free, fragrance free, retinoid free and free of artificial colors. Our oils are also 100% preservative free. We use the highest quality ingredients to ensure that our products are healthy for your eyes.

 

I wear heavy waterproof mascara. Would these products work for me?

Absolutely! We Love Eyes products were designed for you. Most of my patients that wear heavy eye makeup also have problems with dry eye and blepharitis. Properly removing all your eye makeup every night will help your eyes feel better. We recommend using the eyelid foaming cleanser first to remove most of your mascara then finish up with the makeup remover oil second. Some patients like to finish with another round of eyelid foaming cleanser for a final wash of the eyes and face. We definitely encourage you to experiment and find out what works best for you.

 

What about falsies and lash extensions?

If you wear temporary false eyelashes, we highly recommend removing them after every use (do not sleep in them) and removing all eye makeup and eyelash glue residue immediately. You will get the best result with our tea tree eye makeup remover oil followed with our tea tree eyelid foaming cleanser.

If you wear eyelash extensions, you cannot use either oil product as they will likely remove your extensions (unless that is your intention). Instead, use our tea tree eyelid foaming cleanser for a gentle wash to remove any excess eye makeup. Rinse with warm water.

 

How do I use the Eyelid Foaming Cleanser with my lash extensions?

Use 1 pump on a makeup brush and wash eyelids. Rinse makeup brush with water and use the brush to rinse off all foam from eyelids. Repeat until eyelids are clean. Use the Eyelid Foaming Cleanser to clean the makeup brush bristles when done.

 

What is the difference between your tea tree makeup remover oil and your tea tree cleansing oil?

The We Love Eyes tea tree makeup remover oil is great for removing makeup, including waterproof makeup. The We Love Eyes tea tree cleansing oil is formulated with a higher concentration of tea tree oil for people who have symptoms of inflammation from conditions such as blepharitis and/or dry eyes.

 

Which product is the best for blepharitis?

While we do not cure blepharitis, our Eyelid Cleansing Kit (Eyelid Cleansing Oil & Eyelid Foaming Cleanser) is best for patients who are suffering from blepharitis symptoms.

 

Is your product safe for blepharitis?

As long as you are not allergic to tea tree oil, our Eyelid Cleansing Oil Kit is safe for relieving irritation due to blepharitis.

 

Can you use this product for dry eyes?

As long as you are not allergic to tea tree oil, our Eyelid Cleansing Oil Kit is safe for relieving irritation due to dry eyes.

 

I’m allergic to eucalyptus. Can I use your products?

No. Tea tree oil comes from the leaves of Melaleuca alternifolia, a tree that is native to Australia. It looks very much like the eucalyptus tree since they are from the same family. We advise against using our products if you are allergic to tea tree, eucalyptus, myrtle or clove as they are all related.

 

I’m allergic to nuts, do your products contain nuts?

All We Love Eyes products do not contain nuts, however it is made in a facility that also produces products with nuts. The equipment has been cleaned by FDA guidelines and protocols.

We would recommend doing a patch test on the inside of the wrist before using to be extra-careful.

 

I have gluten sensitivity, do your products contain gluten?

All We Love Eyes are safety tested to be gluten free to 5 parts per million. However, the manufacturing facility is not gluten free. Although their equipment is thoroughly cleaned by FDA guidelines and protocols, we would recommend doing a patch test on the inside of the wrist & to be very mindful about accidental ingestion.

 

I went out of town and left my foaming cleanser stopped foaming. What now?

Our foaming cleanser definitely needs to be shaken before each use. This ensures that all the ingredients (including the ingredient that helps the solution to be foamy) is evenly distributed in the bottle before pumping. Just give the bottle 10-12 vigorous shakes and it will foam again. Promise.

 

The Eyelid Foaming Cleanser burns – how do I make it stop burning?

It's important to use clean fingers to wash your eyes. You should also keep your eyes closed while using the cleanser and rinse well. If your are still irritated by the product, you are likely allergic. If this is the case, please stop using the product all together. 

 

My vision gets a little blurry after use. Is this normal? Is it harmful?

Blurring of the vision is a small, occasional side effect of this product as compared to the benefits. You should be using this at the end of the night anyways, so a mild temporary blurring of the vision is not really an issue. In addition, it is not harmful to your eyes in any way. Just make sure to remove your contact lenses prior to use as it may fog up your contact lenses.

 

Are there any peer reviewed articles about the benefits of tea tree oil, jojoba oil and grape seed oil?

Yes! Glad you asked. Please click the ingredient below to view the academic article:

 

Are your products approved by the FDA?

We Love Eyes products are cosmetic cleansers and do not require FDA approval, although they all have been tested for your safety at an FDA approved safety lab. We Love Eyes does not cure or treat diseases of the eyes such as dry eyes, blepharitis, allergic conjunctivitis, pink eye, etc. They help alleviate symptoms such as redness, watering, and/or irritation by cleansing the eyelid area with the right ingredients. Each product has been thoroughly tested for eye irritation, dermatologist tested, stability tested, gluten-free tested and safety tested at an FDA approved laboratory in the United States.

 

Have another question not answered here?

Let's start a conversation, xoxo. You can reach us here.